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Freshworks Report Reveals Massive Opportunity for IT Leaders Leveraging AI

Freshworks Inc. (NASDAQ: FRSH) today released the findings of its second annual “State of Workplace Technology” report, which found a 71% increase in the number of software applications on IT team’s work computers over the last year(1). To manage this spiraling complexity,... (more)
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UAE Employees Demand Better Support from IT Teams Despite Service Levels Beating Global Benchmarks, Freshworks Report

A new report by Freshworks Inc. (NASDAQ: FRSH), today revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees in the country are resolved 20% faster than the global average, when it came to the employee satisfaction (1), the nation p... (more)
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